Understand the issues affecting the credit
A strategy may be well conceived and executed, and it may even succeed in achieving its aims, but it may still be vulnerable to a competitor’s actions. To be robust, decisions need to take account of potential competitive threats, and so it is useful to consider worst-case scenarios to make decisions.
Consider the example of a small sandwich bar with a regular, local clientele. Suddenly, a film crew comes to town and, because of its exclusive patronage, business booms. Is this good for the sandwich bar? In the short-term, definitely. In the longer term, possibly not. Regular customers may go elsewhere, tired of waiting longer than usual to be served, and when the film crew leaves, the sandwich bar will be in a weaker position than it was before they came, if its original customers have discovered better or cheaper competitors. One solution may be to deliver orders (or at least the film crew’s), and have more pre-prepared sandwiches to minimise delays. A more desperate and less satisfactory measure might be (after the film crew has left town) to reduce prices or increase marketing with the extra cash made during the boom. In any event, market awareness is vital to competitiveness.